- REST APIs
- Welcome
- Cards
- 3D Secure 2
- Vault
- Getting Started
- Using the API
- Typical API Calls
- Verify That the Service Is Accessible
- Create a Profile for a Customer
- Add an Address to a Profile
- Add a Card to a Profile
- Add a Bank Account to a Profile
- Create an Apple Pay Single-Use Token
- Create a Google Pay Single-Use Token
- Create a Mobile Single-Use Token
- Create a Direct Debit Single-Use Token
- Process a Transaction Using a Payment Token
- API Reference
- Test and Go Live
- Direct Debit
- Apple Pay
- Google Pay
- Alternate Payments
- Platforms
- Overview
- Account Management
- Getting Started
- Using the API
- Typical API Calls
- Verify That the Service Is Accessible
- Create a New Merchant
- Create a New Merchant Account
- Create a New User
- Add an Address
- Create a Business Owner
- Add a Business Owner Address
- Add a Business Owner Identity Document
- Add a Merchant Bank Account
- Accept Our Terms and Conditions
- Activate the New Merchant Account
- Validate the Bank Account
- Enable Webhooks to Receive Application Statuses
- Test and Go Live
- Subaccounts
- Split Payouts
- Balance Transfers
- Paysafe Payments API
- Reference Information
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- Classic APIs
- Glossary
Uploading Your Files
This topic describes how to upload Account Updater files; specifically:
You should also refer to Setting up for SFTP and Encrypting Your Account Updater Files.
Prerequisites
Before you can upload your Account Updater files to Paysafe you must:
- Be configured by Paysafe to upload files to the Paysafe SFTP site, which includes being provided with a public key that allows you access to the site (see Setting up for SFTP).
- Use the public key from Paysafe to encrypt your Account Updater files before you upload them (see Encrypting your Account Updater files).
- Generate and email another, different public key to Paysafe, which allows them to encrypt the response files that you can download from the SFTP site (see Decrypting your response files).
Uploading your Account Updater files
When you SFTP to Paysafe, you will see a folder labeled Incoming, where you should drop your files. See Creating Account Updater files for details of the contents of the batch files.
Paysafe polls the folder daily at 5.30 a.m. EST, and begins the Account Updater process as soon as it detects a new file. If you upload your files before this cutoff time, you will receive a response from Paysafe by 1 p.m. the following day.
Some downstream providers are involved in the Account Updater service. As a result, there may occasionally be multiple response files corresponding to a single uploaded Account Updater file. If this is the case, the response files may be returned over the course of more than one day.