This report captures status information of all applications / accounts under a partner that are pending during the onboarding process (excludes terminal statuses i.e. Withdrawn, Enabled, Rejected in Risk).
The report also captures the following statuses:
- Simplified Onboarding App form: ‘Registration pending’, ‘Business info pending’, ‘Owner Info pending’, ‘KYC check pending’, ‘Bank Info Pending’, ‘Bank Documents Pending’, ‘Submit Pending’.
- Credit Underwriting: ‘Processing’, ‘Approved’ (excludes terminal statuses i.e. ‘Withdrawn’, ‘Enabled’, ‘Disabled’, ‘Rejected in Risk’).
This report processes two sets of data - a) Before the application is submitted b) After the application is submitted. The creation date definition varies for these two sets of data.
- CREATION_DATE (before the application is submitted): If the application is not submitted, the creation date corresponds to the day when the application was first accessed by the merchant.
- CREATION_DATE (after the application is submitted): Once the application is submitted, the creation date corresponds to the day when the application is actually submitted.
There are a number of fields that get populated only after the application is submitted. These fields will have the value "NA" before the application is submitted: PRODUCT_NAME,PRODUCT_ID,ACCOUNT_ID,ACCOUNT_NAME,LEGAL_NAME,COUNTRY,PROCESSING_CURRENCY,BUSINESS_CATEGORY, LAST_COMMENT_ENTERED, ON_HOLD_INDICATOR,ON_HOLD_REASON_CODE,ON_HOLD_REASON, NOTE, APPLICANT_EMAIL).
By default the report returns data for CREATION_DATE = (Current date (UTC) - 30 days) to Current date
|Column||Column Header Description||Definition|
|B||PARTNER_NAME||Name of the ISV Partner|
|ID number of the ISV Partner|
|D||PRODUCT_NAME||ISV Partner Product Name (Product = Payfac Link or Account Management API)|
|E||PRODUCT_ID||ID number of the Product page in Geneva/Netbanx|
|F||ACCOUNT_ID||FMA # of the account boarded|
|G||ACCOUNT_NAME||DBA name of the account boarded|
|H||CREATION_DATE||Date when the FMA was created / Date the Application was started|
|I||LEGAL_NAME||Legal name of the account boarded|
|J||COUNTRY||Country of the account boarded|
|K||PROCESSING_CURRENCY||Processing currency of the account boarded|
|L||BUSINESS_CATEGORY||MCC (Merchant Category Code) of the account boarded|
|N||LAST_COMMENT_ENTERED||Comments from Ops or Risk team|
|O||ON_HOLD_INDICATOR||Notates if there are Payment Holds|
|P||ON_HOLD_REASON_CODE||Reason code for Hold|
|Q||ON_HOLD_REASON||Hold Reason code definition|
|S||APPLICANT_EMAIL||Email address of merchant applicant|