Onboarding Pending
This report captures status information of all applications / accounts under a partner that are pending during the onboarding process (excludes terminal statuses i.e. Withdrawn, Enabled, Rejected in Risk).
The report also captures the following statuses:
- Simplified Onboarding App form: ‘Registration pending’, ‘Business info pending’, ‘Owner Info pending’, ‘KYC check pending’, ‘Bank Info Pending’, ‘Bank Documents Pending’, ‘Submit Pending’.
- Credit Underwriting: ‘Processing’, ‘Approved’ (excludes terminal statuses i.e. ‘Withdrawn’, ‘Enabled’, ‘Disabled’, ‘Rejected in Risk’).
Creation Date
This report processes two sets of data - a) Before the application is submitted b) After the application is submitted. The creation date definition varies for these two sets of data.
- CREATION_DATE (before the application is submitted): If the application is not submitted, the creation date corresponds to the day when the application was first accessed by the merchant.
- CREATION_DATE (after the application is submitted): Once the application is submitted, the creation date corresponds to the day when the application is actually submitted.
There are a number of fields that get populated only after the application is submitted. These fields will have the value "NA" before the application is submitted: PRODUCT_NAME,PRODUCT_ID,ACCOUNT_ID,ACCOUNT_NAME,LEGAL_NAME,COUNTRY,PROCESSING_CURRENCY,BUSINESS_CATEGORY, LAST_COMMENT_ENTERED, ON_HOLD_INDICATOR,ON_HOLD_REASON_CODE,ON_HOLD_REASON, NOTE, APPLICANT_EMAIL).
By default the report returns data for CREATION_DATE = (Current date (UTC) - 30 days) to Current date
| Column | Column Header Description | Definition |
|---|---|---|
| A | APPLICATION_ID | Application ID |
| B | PARTNER_NAME | Name of the ISV Partner |
| C | PARTNER_ID | ID number of the ISV Partner |
| D | PRODUCT_NAME | ISV Partner Product Name (Product = Payfac Link or Account Management API) |
| E | PRODUCT_ID | ID number of the Product page in Geneva/Netbanx |
| F | ACCOUNT_ID | FMA # of the account boarded |
| G | ACCOUNT_NAME | DBA name of the account boarded |
| H | CREATION_DATE | Date when the FMA was created / Date the Application was started |
| I | LEGAL_NAME | Legal name of the account boarded |
| J | COUNTRY | Country of the account boarded |
| K | PROCESSING_CURRENCY | Processing currency of the account boarded |
| L | BUSINESS_CATEGORY | MCC (Merchant Category Code) of the account boarded |
| M | STATUS | Status |
| N | LAST_COMMENT_ENTERED | Comments from Ops or Risk team |
| O | ON_HOLD_INDICATOR | Notates if there are Payment Holds |
| P | ON_HOLD_REASON_CODE | Reason code for Hold |
| Q | ON_HOLD_REASON | Hold Reason code definition |
| R | NOTE | Additional Notes |
| S | APPLICANT_EMAIL | Email address of merchant applicant |