Onboarding Status
This report captures status information of all applications / accounts under a partner during the onboarding process. It provides the status information across the onboarding journey at any given point until the account is Enabled for processing.
The report also captures the following statuses:
- Simplified Onboarding App form (before the application is submitted): Registration pending’, ‘Business info pending’, ‘Owner Info pending’, ‘KYC check pending’, ‘Bank Info Pending’, ‘Bank Documents Pending’, and ‘Submit Pending’ (Note: there is no Submitted status, the next status will be ‘Processing group compliance’ – see below).
- Credit Underwriting (after the application is submitted): ‘Processing’, ‘Rejected’, ‘Withdrawn’, ‘Approved’, ‘Enabled’, ‘Disabled’.
Creation Date
This report processes two sets of data - a) Before the application is submitted b) After the application is submitted. The creation date definition varies for these two sets of data.
- CREATION_DATE (before the application is submitted): If the application is not submitted, the creation date corresponds to the day when the application was first accessed by the merchant.
- CREATION_DATE (after the application is submitted): Once the application is submitted, the creation date corresponds to the day when the application is actually submitted.
There are a number of fields that get populated only after the application is submitted. These fields will have the value "NA" before the application is submitted: (PRODUCT_NAME,PRODUCT_ID,ACCOUNT_ID,ACCOUNT_NAME,LEGAL NAME, COUNTRY, PROCESSING_CURRENCY, BUSINESS_CATEGORY, LAST_COMMENT_ENTERED, ON_HOLD_INDICATOR, ON_HOLD_REASON_CODE, ON_HOLD_REASON, NOTE, AMEX_MID, PROCESSING_TYPE, AGENT_PROFILE_1, AGENT_PROFILE_2, DEFAULT_BANK, ENABLED_DATE)
By default the report returns data for CREATION_DATE = (Current date (UTC) - 30 day) to Current date
| Column | Column Header Description | Definition |
|---|---|---|
| A | APPLICATION_ID | Application ID |
| B | PARTNER_NAME | Name of the ISV Partner |
| C | PARTNER_ID | ID number of the ISV Partner |
| D | PRODUCT_NAME | ISV Partner Product Name (Product = Payfac Link or Account Management API) |
| E | PRODUCT_ID | ID number of the Product page in Geneva/Netbanx |
| F | ACCOUNT_ID | FMA # of the account boarded |
| G | ACCOUNT_NAME | DBA name of the account boarded |
| H | CREATION_DATE | Date when the FMA was created / Date the Application was started |
| I | LEGAL_NAME | Legal name of the account boarded |
| J | COUNTRY | Country of the account boarded |
| K | PROCESSING_CURRENCY | Processing currency of the account boarded |
| L | BUSINESS_CATEGORY | MCC (Merchant Category Code) of the account boarded |
| M | STATUS | Status |
| N | LAST_COMMENT_ENTERED | Comments from Ops or Risk team |
| O | ON_HOLD_INDICATOR | Notates if there are Payment Holds |
| P | ON_HOLD_REASON_CODE | Reason code for Hold |
| Q | ON_HOLD_REASON | Hold Reason code definition |
| R | NOTE | Additional Notes |
| S | AMEX_MID | Amex MID provided |
| T | PROCESSING_TYPE | Notates Credit Card (CC) or Direct Debit (DD) account |
| U | AGENT_PROFILE_1 | Agents that are tagged to the FMA |
| V | AGENT_PROFILE_2 | Agents that are tagged to the FMA |
| W | DEFAULT_BANK | Sponsor Bank |
| X | ENABLED_DATE | Date the account was set to Enabled status |