Payments On-Hold
This report captures accounts under a partner that are on hold for transactions. Payments will not be processed for these accounts. The report includes data for partners who are using Simple Onboarding flow.
By default the report returns data for all the accounts in the system which are on-hold.
| Column | Column Descrition | Definition |
|---|---|---|
| A | NOTES | NOT USED |
| B | PARTNER_NAME | ISV Partner name |
| C | ACCOUNT_ID | FMA # of the account boarded |
| D | ACCOUNT_NAME | DBA name of the account boarded |
| E | LEGAL_NAME | Legal name of the account boarded |
| F | STATE/PROVINCE | State or Province location of the account boarded |
| G | COUNTRY | Country of the account boarded |
| H | CONTACT_NAME | Name of contact person for the account boarded |
| I | WORK_PHONE_NUMBER | Contact Person's Phone Number |
| J | EMAIL_ADDRESS | Contact Person's E-mail |
| K | LOCALE | Language preference for communications and interfaces |
| L | ENABLED_DATE | Date the account was set to 'Enabled' status |
| M | FIRST_TRANSACTION_DATE | The date of the first transaction performed on the account boarded |
| N | AMOUNT_IN_CURRENT_ACCOUNT | Current Balance that has not been paid out yet |
| O | STATUS | 'Enabled' vs 'Disabled' status |
| p | ON_HOLD_REASON_CODE | Reason code for Payments Hold |
| Q | ON _HOLD_REASON | Payments Hold Reason code definition |
| R | APPLICANT_EMAIL | Email address of merchant applicant |
| S | AUTO_SENT_EMAIL_COUNT | Count of automated e-mails sent to advise of hold / reasons |
On-Hold Reasons
| Reason Code | Description |
|---|---|
| PRI | Pending Risk Investigation |
| CIT | Collection Item |
| MDF | Micro Deposit Failed |
| PCW | Pending Compliant Website |
| FMB | Failed Monthly Billing |
| RSD | Require Security Deposit |
| APN | Merchant Payment - No Debit |
| RMD | Require Micro Deposit |
| PCB | Pending Compliant Website and Banking Info |
| MDR | Micro Deposit Returned |
| PUA | Payable upon Account Manager request |
| RPD | Rejection/Return on Payment or Debit |
| INC | Incomplete Application |
| RBI | Require Banking Info |
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