Typical Scenarios

This is a typical scenario that merchants may use to provide immediate delivery of the order without delayed payment capture.

1. Visit the store:

   • In the Shopify admin, use the Visit your online store icon/shortcut on the Online Store sales channel. 

2. Add item to cart:

   • In the store, add an item to the cart, proceed to the cart and click Check out.

3. Check that the Skrill payment method is available:

   • On the Shopify Checkout page, the Skrill payment method should appear.
   • If you do not see it, verify that the extension is enabled, Test Mode is active, and the other settings are configured correctly.

4. Make a payment:

   • Enter any email address in the Skrill Account Email field.
   • Click Pay now to complete the payment.
   • On the redirected page, click Complete.
   • After a successful payment, the customer is redirected to the payment success page.

This scenario demonstrates how to refund an order after the settlement has been processed.

Note: As described in Testing refunds, when operating in test mode, refunds for amounts between 200 and 299.99 are unsuccessful. Refunds for all other amounts are successful.

1. Create a new order:

   • Follow the steps in Scenario 1 to create a new order.

2. Access the new order:

   • Open the order you created, which should now have a Paid status.

   • Click Refund.

3. Perform the refund:

   • Enter a partial or full refund amount.
   • Click Refund.

4. Verify the refund:

   • Since the payment has been settled, the extension automatically creates a Refund transaction and updates the order status to Refunded.
   • Check the Order Notes (Timeline) section of the order for a message confirming that the refund was successful.

5. Partial refunds:

   • If you issue a partial refund, you can refund the order in multiple steps, provided the refund amount is less than or equal to the remaining amount available for refund.