Onboarding Pending

This report captures status information of all applications / accounts for ISVs under a partner that are pending during the onboarding process (excludes terminal statuses i.e. Withdrawn, Enabled, Rejected in Risk). Further, ISVs can develop the merchant onboarding pipeline and conduct appropriate analysis utilizing reports.

The report also captures the following statuses:

  • Simplified Onboarding App form: ‘Registration pending’, ‘Business info pending’, ‘Owner Info pending’, ‘KYC check pending’, ‘Bank Info Pending’, ‘Bank Documents Pending’, ‘Submit Pending’.
  • Credit Underwriting: ‘Processing’, ‘Approved’ (excludes terminal statuses i.e. ‘Withdrawn’, ‘Enabled’, ‘Disabled’, ‘Rejected in Risk’).

Creation Date

This report processes two sets of data - a) Before the merchant application is submitted b) After the merchant application is submitted. The creation date definition varies for these two sets of data.

  • CREATION_DATE (before the merchant application is submitted): If the merchant application is not submitted, the creation date corresponds to the day when the application was first accessed by the merchant.
  • CREATION_DATE (after the merchant application is submitted): Once the merchant application is submitted, the creation date corresponds to the day when the merchant application is actually submitted.

There are a number of fields that get populated only after the merchant application is submitted. These fields will have the value "NA" before the merchant application is submitted: (PRODUCT_NAME,PRODUCT_ID,ACCOUNT_ID,ACCOUNT_NAME,LEGAL NAME, COUNTRY, PROCESSING_CURRENCY, BUSINESS_CATEGORY, LAST_COMMENT_ENTERED, ON_HOLD_INDICATOR, ON_HOLD_REASON_CODE, ON_HOLD_REASON, NOTE, AMEX_MID, PROCESSING_TYPE, AGENT_PROFILE_1, AGENT_PROFILE_2, DEFAULT_BANK, ENABLED_DATE)

By default the report returns data for CREATION_DATE = (Current date (UTC) - 30 days) to Current date

Column Column Header Description Definition Data Type Sample Value
A APPLICATION_ID This is the unique id created for merchant application String XYZ123
B PARTNER_NAME Name of the ISV Partner String XYZ Ltd
C

PARTNER_ID

ID number of the ISV Partner String 2610
D PRODUCT_NAME ISV Partner Product Name (Product = Payfac Link or Account Management API) String Rentmoola-DD
E PRODUCT_ID ID number of the Product page in Geneva/Netbanx String 2490
F ACCOUNT_ID FMA # of the account boarded String 1002591892
G ACCOUNT_NAME DBA name of the account boarded String Aspire
H CREATION_DATE Date when the FMA was created / Date the Application was started String 2019-12-09 18:37:12.0
I LEGAL_NAME Legal name of the account boarded String Confidential
J COUNTRY Country of the account boarded String CANADA
K PROCESSING_CURRENCY Processing currency of the account boarded String CAD
L BUSINESS_CATEGORY MCC (Merchant Category Code) of the account boarded String 7997 MBRSHIP CLUBS COUNTRY CLUBS PRIVATE GOLF COURSES
M STATUS Status String Approved
N LAST_COMMENT_ENTERED Comments from Ops or Risk team String Tsys Onboarding Request Sent.
O ON_HOLD_INDICATOR Notates if there are Payment Holds String Y
P ON_HOLD_REASON_CODE Reason code for Hold String RMD
Q ON_HOLD_REASON Hold Reason code definition String Require Micro Deposit
R NOTE Additional Notes String Please provide DL due to Equifax fail
S APPLICANT_EMAIL Email address of merchant applicant String CONFIDENTIAL@domain.com
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