Onboarding Status

This report captures status information of all applications / accounts for ISVs during the onboarding process. It provides the status information across the onboarding journey at any given point until the account is Enabled for processing. Further, ISVs can develop the merchant onboarding pipeline and conduct appropriate analysis utilizing reports.

The report also captures the following statuses:

• Simplified Onboarding App form (before the application is submitted): Registration pending’, ‘Business info pending’, ‘Owner Info pending’, ‘KYC check pending’, ‘Bank Info Pending’, ‘Bank Documents Pending’, and ‘Submit Pending’ (Note: there is no Submitted status, the next status will be ‘Processing group compliance’ – see below).
• Credit Underwriting (after the merchant application is submitted): ‘Processing’, ‘Rejected’, ‘Withdrawn’, ‘Approved’, ‘Enabled’, ‘Disabled’.

Creation Date

This report processes two sets of data - a) Before the merchant application is submitted b) After the merchant application is submitted. The creation date definition varies for these two sets of data.

• CREATION_DATE (before the merchant application is submitted): If the merchant application is not submitted, the creation date corresponds to the day when the application was first accessed by the merchant.
• CREATION_DATE (after the merchant application is submitted): Once the merchant application is submitted, the creation date corresponds to the day when the merchant application is actually submitted.

There are a number of fields that get populated only after the merchant application is submitted. These fields will have the value "NA" before the merchant application is submitted: (PRODUCT_NAME,PRODUCT_ID,ACCOUNT_ID,ACCOUNT_NAME,LEGAL NAME, COUNTRY, PROCESSING_CURRENCY, BUSINESS_CATEGORY, LAST_COMMENT_ENTERED, ON_HOLD_INDICATOR, ON_HOLD_REASON_CODE, ON_HOLD_REASON, NOTE, AMEX_MID, PROCESSING_TYPE, AGENT_PROFILE_1, AGENT_PROFILE_2, DEFAULT_BANK, ENABLED_DATE)

By default the report returns data for CREATION_DATE = (Current date (UTC) - 30 day) to Current date