Identity Verification API Errors

The following table lists the errors you could encounter when using the Identify Verification API.

HTTP Status Code Error Code Description
401 6001 Identification service is disabled.
400 6002 Question type mismatch There is a mismatch between the URL and the question type. Please verify the URL in the previous response.
404 6004 The follow up question set has already been submitted Do not resend the request.
500 6005 There is an issue with the account configuration.
500 6006 Communication error.
500 6007 Gateway internal error.
502 6008 Gateway responded with an error.
504 6009 Gateway timed out. The user has taken too long to submit the answers and the transaction has expired. Do not retry the request. You may, however, start the identification process again.

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