Support &
Resources
How to get in touch with our Technical Support team, plus links to useful reference information for developers.
How can we help?
Choose an option:
-
Technical Support
Get in touch with our Technical Support team - for both live and integrating customers.
-
Other resources
See our useful reference information, including ISO Codes, PCI DSS compliance and help with using API keys.
-
Glossary
Look up the definitions of payment industry specific terms in our Glossary.
Get in touch
Use the contact details below to contact our Technical Support team:
If you need to send us confidential data or documentation, you must use encryption. See Sending Data Securely for details.
Live customers
If you are already processing live payments use the following contact details
| Region | Number | |
|---|---|---|
| Canada | 1-888-709-8753 | technicalsupport@paysafe.com |
| US | 1-888-709-8753 | technicalsupport@paysafe.com |
| Europe | +44 800 294 1404 (option 2 for TS) | uk.support@paysafe.com |
| International | 1-888-709-8753 | technicalsupport@paysafe.com |
Integrating customers
If you need integration support or help with your test accounts contact:
| Region | |
|---|---|
| Global Integration Support (All countries) | integrations@paysafe.com |