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Support &

How to get in touch with our Technical Support team, plus links to useful reference information for developers.

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Get in touch

Use the contact details below to contact our Technical Support team:

If you need to send us confidential data or documentation, you must use encryption. See Sending Data Securely for details.

Live customers

If you are already processing live payments use the following contact details

Region Number Email
Canada 1-888-709-8753
US 1-888-709-8753
Europe +44 800 294 1404 (option 2 for TS)
International 1-888-709-8753


Integrating customers

If you need integration support or help with your test accounts contact:

Region Email
Global Integration Support (All countries)