Introduction to 3D Secure 2

On September 14th 2019, new requirements for authenticating online payments were rolled out in Europe as part of PSD2, or the second Payment Services Directive. As part of this, all European merchants acquiring card transactions need to integrate to 3DS 2.0. Please integrate by March 2020 to avoid an increase in declined transactions.
North American merchants are not required to integrate to 3D Secure 2.0 at this time. Please check this space for all migration notifications

3D Secure 2 provides seamless new ways to authenticate customers while addressing the shortcomings of the existing 3DS 1.0.2 by adding support for mobile applications and for biometric and token validation, and streamlining the checkout experience using “frictionless” authentication.

Paysafe Group is compliant to 3DS version 2.1.0.

Why Upgrade from 3DS 1.0?

3DS 1.0 was introduced in 2001 as an additional security layer for online purchases. Cardholders would enroll in the card issuer’s 3D Secure program (either Verified by Visa, or Mastercard SecureCode) and create a new password. After enrollment, any subsequent browser-based online transaction would initiate a redirect to the website of the card issuing bank and prompt cardholders to authenticate themselves by providing the enrollment password.

Although this process increased the level of security for card-not-present (CNP) transactions and, in many cases, shifted the liability for fraudulent purchases from the merchant to the issuing bank, it also introduced friction to the checkout process. The authentication redirect, or inline frame, was often interpreted by cardholders as a phishing scam and worked poorly on mobile devices. The additional step of remembering and entering the 3D Secure password also led to higher rates of cart abandonment by cardholders.

3D Secure 2 has addressed these issues by introducing new ways to authenticate the cardholder, including biometric or token validation and “frictionless” authentication.

What's New in 3D Secure 2?

The following table provides a quick overview of the new 3D Secure 2 features.

Features 3DS 1.0.2 3DS2
Browser support
Tablet and mobile support
Seamless app integration
Biometric and token authentication
Rich data transfer
Merchant opt-out flexibility
Non-payment user authentication (subscriptions)
Strong Customer Authentication (SCA) compliant
Fast checkout experience
No enrollment required

What Is "Frictionless" Authentication?

3D Secure 2 enables merchants and banks to share rich contextual cardholder data to quickly authenticate transactions behind the scenes without the additional consumer verification steps that typically cause friction during checkout (e.g., authentication redirects and remembering and entering static passwords). Merchants can now pass in over 100 fields during the authentication request that banks can then use to determine the risk level of the transaction. Using this enriched data transfer, the majority of low-risk transactions can be authenticated without requiring additional input from the consumer, leading to a safe, efficient, and frictionless checkout experience.

Steps in 3D Secure 2 Cardholder Authentication

Once you have set up a Paysafe Group merchant account, you can connect to the Paysafe Group Payments Platform with our simple-to-use API. See our Scenarios section for a quick overview of integration options when using the API. Here is a summary of the process:

3D Secure 2 Process Flow

  • Cardholder Authentication (3D Secure 2) is a recommended step that merchants should implement in regions where the 3D Secure scheme is prevalent, to reduce the risks of fraud and chargebacks.
  • If the response to a 3D Secure authentication is unsuccessful, merchants should consider asking the customer to resubmit their payment or to pay using a different payment method. For more information see 3D Secure 2 Results and Liability Shift.
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